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General
How Long For Delivery?
For smaller items delivery is either next day or 48 hours as standard Medium items like tower towers are 2-3 working days Large items (showers, sauna and hot tubs) have a 5-7 working day turnaround although many have an express delivery option for 48 hours or even next day delivery
How does the lowest price promise work - The best service and price, there must be a catch?
Nope - there is no catch. We check our prices regularly to ensure we are the best price out there. In the unlikely event, you do find it cheaper. We'll not only match it, but we'll also beat it as a little thank you for alerting us to the price. The price must be a genuine advertised price, viewable to the public and unfortunately, we cannot match verbal agreements/offers or auctions, that's all there is to it. For more information please see our terms
What is the policy for returns?
Not happy with a product - No problem. we offer a full 14 days returns policy for non-customised orders. Simply get in touch with us for a returns reference and we'll set it in motion. Click here for more info
What does 'parts warranty' mean?
Where quoted - Many of the items on our site comes with a 'parts warranty'. If any fault occurs, we operate a no quibble warranty system where we will send any required replacement parts to you on a next day delivery service where possible, completely free of charge for a period of your warranty from the date of purchase or installation. (Please retain your original invoice number to validate this) Warranty registration with the relevant manufacturer is necessary in all cases
What warranty do I get?
Like all products from legitimate manufacturers the warranty for them is carried and covered by that manufacturer - The duration of any warranty is advised on the items page. You should in all cases check the manufacturer's page for further warranty terms as well as registering any warranty once an item has been received where applicable.
How much electricity will my item use?
To work out how much our Steam Showers, Sauna's, Whirlpool Baths or indeed any product costs to run, is a question of the amount of KW's or watts the item uses, multiplied by how long they are used and then multiply the cost per KW per hour you have on your utility bill Let's break it down a little: According to THIS WEBSITE HERE - the average cost per KW (1000 watts) is about £0.15p per hour at the time of writing So, if a steam shower, for example, is 2.8KW's, to run it on full power for 1 hour the most it could ever cost you would be £0.42p 2.8 x 0.15 = £0.42 per hour One thing to note is that in the case of a steam shower, they do not run constantly, only producing steam to 'top-up' the temperature and keep it constant once it has reached the user's desired temperature. So the actual cost is less than the above for a sauna session. (The above being the most severe possible if the shower doors were left open for example and the generator was constantly running which it does not) Now let's look at some other example items: The Vidalux 2 Person Full Spectrum Infrared Sauna is rated at 2300w (2.3kw) so given a running cost of the maximum setting of £0.35p per hour (2.3 x 0.15) The Vidalux 4 person is 2800w and has a maximum running cost of just £0.42 per hour You can apply the same calculation to any unit if you simply multiply to KW or Watts by the average cost per KW per hour The Comparison Gym membership - £40 per month
Fuel costs to get to the gym and the lost travel time Cost of a pint of beer or glass of wine, your choice of branded face mask or moisturising cream........ The list is endless but the comparison of the benefits is not!! For more on the health rewards of any of our items, please visit our blog For more information see our electricty cost calculator here - https://Posh.co.uk/blog/steam-shower-sauna-and-whirpool-bath-running-costs/
Please can you tell me what is the difference between the Standard Triton Shower and the Triton Lux Metal Shower? Thank you.
The 'standard' is a white plastic 'sports shower' where are the 'luxury version' is a sleeker-looking, glossy faced shower If you change selection you can see the main image change to reflect the shower model
Do you provide installation?
We do not provide installation directly I'm afraid - We are a retailer only
Are shower cabins any good?
Shower cabins are really good for value and performance. They cut the cost of tiling and installation. They’re much easier to maintain than traditional showers and nothing is hidden behind walls or out of reach for maintenance. The glass is also easier to clean instead of scrubbing tiling
Are shower cabins easy to install?
High-quality shower cabins are really easy to install. You only need a few, common tools and DIY know-how to put them together. Then you just connect the shower to the mains. Alternatively, you could get a plumber to do that bit for you, but for the most part, it is only screws and bolts
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Steam shower FAQ's
How much does the steam function cost to run?
The steam functions cost surprisingly little to run. Based on current costs for electricity to operate the steam function for a recommended maximum of half and hour is around 30-50 pence. Compare this to the cost of travelling to a Sauna in a Health Spa or gym and paying for the membership and you're really making a saving for more information see our calculator here - https://Posh.co.uk/blog/steam-shower-sauna-and-whirpool-bath-running-costs/
What are the electrical requirements of a Steam Shower?
You should always seek advice from an electrician prior to installing your shower and also view the installation instructions in this regard. 3kw Steam Showers (without Whirlpool baths) require only a single 13amp electrical supply. With whirlpool require two Typically the shower is supplied with a standard UK socket - this is used for testing ONLY and this is removed when you install as the use of sockets within bathrooms is dangerous/illegal. Please refer to a qualified electrician who will be able to install the shower via an Isolated Fused Spur.
What's the water pressure required for your showers?
Steam showers require between 1 and 3 bar of pressure at the unit to operate. For optimum results 2-3 bar is recommended. Please note that all Steam Cabins require a flow rate of at least 7.5 litres per minute and steam showers around 14 litres. The water supply to the unit must also be balanced. If you have a combi boiler, this typically provides water at a pressure suitable for the shower, but if you are unsure, ask your plumber to check the pressure for you. If you have a Combination (combi) boiler, you WILL need a PEV. (pressure equalisation valve) If you have gravity fed water, or your water pressure is not high enough, then fitting a Pump will help. We highly recommend Salamander pumps. Fitting a pump does not require a PEV to be used as the water is balanced. PLEASE ASK YOUR PLUMBER FOR MORE DETAILS
Do I need to tile under or behind the unit?
It is recommended that you fully tile under your shower, steam shower or whirlpool bath, this is because they are designed to be freestanding and as such may be required to be slid away from the wall for service access. Tiling fully under the tub enables you to slide the shower/whirlpool with ease. Tiling behind your shower is optional as the glass at the rear of the cabin is not transparent. We would recommend that you only need to tile one or two rows of tile behind the edges to ensure a tidy finish.
I'm in a hard water area, can I still have a shower?
Yes. If you know you live in a Hard water area, you may well have a water softener fitted to your water supply to remove the build-up, if not you must fit one for the water purpose of most manufacturers, as this will protect the steam generator from gathering any damaging calcium build up. A water softener will also protect the lives of many household appliances, such as Washing Machines, Kettles and of course your shower. Typical signs of Hard water are the build of 'fur' in your kettle.
Can a flip-down seat be used on any shower in place of the stool?
The quick answer is yes, however. only on showers where the center column it attaches to is made from metal. We have a small percentage of showers where this column is made from glass and as such is not strong enough for it. Where the column is metal, a flip-down seat can be fitted, even if not advertised with the product. Why is it not advertised? For steam showers, it is because to fit the seat you would need to temporarily remove the steam generator from its fixings to fit the seat, before placing the generator back. this is not too difficult, only a 5-minute task, however, not everyone would expect to have to do this so it is not advertised but if you're prepared to take the extra time and you want the flip-down seat, by all means, you can have one :)
How much electricity will my item use?
To work out how much our Steam Showers, Sauna's, Whirlpool Baths or indeed any product costs to run, is a question of the amount of KW's or watts the item uses, multiplied by how long they are used and then multiply the cost per KW per hour you have on your utility bill Let's break it down a little: According to THIS WEBSITE HERE - the average cost per KW (1000 watts) is about £0.15p per hour at the time of writing So, if a steam shower, for example, is 2.8KW's, to run it on full power for 1 hour the most it could ever cost you would be £0.42p 2.8 x 0.15 = £0.42 per hour One thing to note is that in the case of a steam shower, they do not run constantly, only producing steam to 'top-up' the temperature and keep it constant once it has reached the user's desired temperature. So the actual cost is less than the above for a sauna session. (The above being the most severe possible if the shower doors were left open for example and the generator was constantly running which it does not) Now let's look at some other example items: The Vidalux 2 Person Full Spectrum Infrared Sauna is rated at 2300w (2.3kw) so given a running cost of the maximum setting of £0.35p per hour (2.3 x 0.15) The Vidalux 4 person is 2800w and has a maximum running cost of just £0.42 per hour You can apply the same calculation to any unit if you simply multiply to KW or Watts by the average cost per KW per hour The Comparison Gym membership - £40 per month
Fuel costs to get to the gym and the lost travel time Cost of a pint of beer or glass of wine, your choice of branded face mask or moisturising cream........ The list is endless but the comparison of the benefits is not!! For more on the health rewards of any of our items, please visit our blog For more information see our electricty cost calculator here - https://Posh.co.uk/blog/steam-shower-sauna-and-whirpool-bath-running-costs/
We have Standard Boiler fitted with Pump upto 4 bar pressure . Will that work for 2 Steam showers that I am looking to buy
Yes absolutely. The minimum we would recommend is 1.5bar for the steam showers to ensure reasonable performance. To enable the jets and a very good flow from the overhead monsoon 2 bar or more would be ideal. With 4 bar you have very, very good pressure. You may have slightly diminished performance if both showers are in full use at the same time (jets and monsoon in use on both) due to the demand on the pipe capacity more than anything, but the steam function will not be affected.
We want to install a steam shower cubicle in an outbuilding which only has mains cold water supply. What are our options for a steam shower... is a power shower option available?
A cold only fed is not an option for steam showers I'm afraid. This is because there would be no showering option. A cold only fed would need an electric shower to be inside the cabin, electric showers are not able to be installed in environments that do not allow the condensation (steam) to escape as this is a higher 'IP' rating than the electric shower lawfully allows
If there a problem with the electrics appears, does it stop you showering or using the massage jets?
In the extremely unlikely event, there was ever an issue with the electrics or indeed even if the shower did not have an electric supply or was not 'plugged in' - The shower functions are separate and are not dependent on this
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Controls and features
What is the Ozone device on Vidalux showers?
The Ozone device fitted to Vidalux steam showers is used to help prevent the build up of mould and mildew which thrive in warm moist places. Your steam Shower is fitted with an 03 cleaning function. Ozone is a highly effective natural steriliser that can inactivate practically any organic contaminant on contact. As it is a highly reactive gas. As the additional Oxygen atom breaks free, it will oxidise any organic matter it touches, killing organic contaminants at a cellular level. Essentially, Ozone disrupts the cellular structure by rupturing the cell wall – a process referred to as ‘cell lysing’. By intelligently controlling atmospheric Ozone concentration, we are able to safely decontaminate any given area, as the additional Oxygen atom in Ozone oxidises and inactivates a broad spectrum of pathogens. O3 sanitation is effective in combating: Bacteria, Viruses, Odours, Allergens, Mould – Fungus and Infestations. The Ozone function MUST be used when the shower is not occupied. The Ozone process should last approximatly 10 minutes and depending on on model with either be an automatic function after using the steamer or a manual O3 button on the pad or remote. Once the process has completed, OPEN THE SHOWER DOORS and leave the shower to air dry fully.
There are 3 chrome knobs on the control panel, what are they for?
Many of our units come with 3 control knobs located on the control panel to operate the ‘water’ functions in the unit. The top control is a divertor valve, turning this will divert the water to the various functions in the shower such as the hydro massage jets, the Monsoon Shower head and the personal hand shower and on the whirlpool bath units, there is a 5th setting which fills the bathtub. (Please note, the unit divertor only operates one function at a time.) The middle control knob operates the pressure of the water, and the lower control knob is the thermostatically controlled valve which has a safety switch that stops it at 38 degrees. If the knob is depressed, the unit can be set higher than 38 degrees if required.
What is safety glass?
All of our showers are fitted with safety glass. Safety glass has enhanced thermal resistance, and breaks into small cuboid fragments rather than irregular sharp shards of glass and therefore is less likely to cause injury. Safety glass is often called tempered glass or toughened glass and has a greater level of resilience to impact than regular glass under normal use, however it may be easily damaged/shattered if it comes into contact with hard surfaces such as tiled floors etc especially if struck on the corners of the glass. NOTE: Even the cuboid glass pieces may still cause personal injury. When handling the glass wear protective gloves, rest the panels on wood, rubber or several layers of cardboard rather than hard surfaces. When fitting, take care when hanging the doors, and fitting the cams (wheels). During everyday use, always treat glass with care as you should with glass, sharp knocks, slamming of the doors etc can cause the doors to shatter or chip. If a chip forms it may weaken the glass and make it liable to shatter easier.
The shower i am looking at has an extractor fan?
Due to the enclosed nature of steam shower cabin, the moisture and humidity created by steam and general showering our showers have a built in fan to help remove moisture when you have finished using the shower. Most bathrooms/en-suites have an extractor fan fitted to expel moisture from the room to the outside. A combination of the fan on the shower extracting into the bathroom and the extractor in your bathroom will help to remove moisture after use. It is advisable that you allow the shower to air and dry after use fully to prevent the build up of mould etc.
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Installation queries
what are the water connections at the back of the shower?
The water connections at the rear of the shower originate from the diverter assembly and have 15mm threads. Fitting flexible hoses onto this shower should then go onto isolation valves then feeding to the Hot and Cold water supply in the property. Ideally you should ensure that you finish your pipework around 1 Mtr from floor level in the corner for corner fitting showers, or in the middle of the shower, if you have purchased a shower that fits against a single wall. You must make the connection for the pipes with an 15mm Isolation valve
My shower doors do not open smoothly
In order for your doors to open and run smoothly they need to be correctly fitted to ensure they are not too tight in the runners, that they run level and finally that they are lubricated.Using the spanner supplied with your shower follow the instructing in the manual to align the door heights and so they open and close without binding. Once the doors are opening and closing smoothly, you may wish to apply some silicone lubricant spray. Due to the door wheels (Cams) coming into constant contact with water and detergents, the wheels may become awkward to move, by regular cleaning and lubrication of the wheels, you can ensure they provide a long service life.
How much clearance is there under the shower?
Under most of our steam shower tub bases there is approximately 25mm clearance from the bottom of the waste assembly to the floor. (This height is variable depending on the height the adjustable feet are set). The waste from any shower needs a suitable ‘Fall’ to enable water to leave the tray correctly. Slow draining water means that the fall is too shallow. If your shower is located on a wooden floor or built onto a raised level, you can easily acquire the correct fall required. Where the shower is installed on a solid floor allowing for a suitable fall should be considered. You will also need to ensure that a low level ‘Trap’ is fitted on the waste pipe.
We want to install a steam shower cubicle in an outbuilding which only has mains cold water supply. What are our options for a steam shower... is a power shower option available?
A cold only fed is not an option for steam showers I'm afraid. This is because there would be no showering option. A cold only fed would need an electric shower to be inside the cabin, electric showers are not able to be installed in environments that do not allow the condensation (steam) to escape as this is a higher 'IP' rating than the electric shower lawfully allows
Are shower cabins easy to install?
High-quality shower cabins are really easy to install. You only need a few, common tools and DIY know-how to put them together. Then you just connect the shower to the mains. Alternatively, you could get a plumber to do that bit for you, but for the most part, it is only screws and bolts
How much does it cost to install a shower cabin?
You can install a shower cabin yourself if you’re competent at DIY. If you’re not, then you’d usually be looking at £200 -£250 for labour. This would depend on where you live and on whether you need someone to assemble the shower cabin or just to connect it or do anything additional to building the shower
Do I need a professional to install the shower?
No, if you can put together flat-pack furniture you can put together a shower cabin. If you can plumb in a washing machine you can plumb in a shower. If you can’t, it’s no problem. There will be plenty of local tradespeople who can install the shower for you
Do you recommend any fitting services?
You can fit the shower yourself if you’re handy at DIY. If not, the easiest way to get a fitter is to check your local area for recommendations. Any handyperson can put a shower together. Any plumber can install one. Just look for someone with good reviews and reasonable prices
Some showers need an extra 40cm space, why is that?
You need additional space to access the back of the shower during the build. This is at access the water connections and panel fixings. Therefore, the item is built away from the wall until completed to allow a body behind. Once finished, the shower will slide back into place, flush against the wall without any gaps
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Sauna FAQ's
How will my sauna arrive?
Via courier on a pallet
Is this an outdoor sauna
No, unless the listing or title specifically, "Outdoor sauna" then it is not manufactured or intended to be sited directly outside without making amendments or customisations to the product or at least sitting it in a suitable dry housing/summer house
How much electricity will my item use?
To work out how much our Steam Showers, Sauna's, Whirlpool Baths or indeed any product costs to run, is a question of the amount of KW's or watts the item uses, multiplied by how long they are used and then multiply the cost per KW per hour you have on your utility bill Let's break it down a little: According to THIS WEBSITE HERE - the average cost per KW (1000 watts) is about £0.15p per hour at the time of writing So, if a steam shower, for example, is 2.8KW's, to run it on full power for 1 hour the most it could ever cost you would be £0.42p 2.8 x 0.15 = £0.42 per hour One thing to note is that in the case of a steam shower, they do not run constantly, only producing steam to 'top-up' the temperature and keep it constant once it has reached the user's desired temperature. So the actual cost is less than the above for a sauna session. (The above being the most severe possible if the shower doors were left open for example and the generator was constantly running which it does not) Now let's look at some other example items: The Vidalux 2 Person Full Spectrum Infrared Sauna is rated at 2300w (2.3kw) so given a running cost of the maximum setting of £0.35p per hour (2.3 x 0.15) The Vidalux 4 person is 2800w and has a maximum running cost of just £0.42 per hour You can apply the same calculation to any unit if you simply multiply to KW or Watts by the average cost per KW per hour The Comparison Gym membership - £40 per month
Fuel costs to get to the gym and the lost travel time Cost of a pint of beer or glass of wine, your choice of branded face mask or moisturising cream........ The list is endless but the comparison of the benefits is not!! For more on the health rewards of any of our items, please visit our blog For more information see our electricty cost calculator here - https://Posh.co.uk/blog/steam-shower-sauna-and-whirpool-bath-running-costs/
How much clearance (if any), is needed above the sauna? Would it safely sit in a 2000mm high space
You would need additional space to lift the roof on to the walls as well as to give access to the connections within the roof. 215cm would be more than sufficient
Having looked at your installation guide am I right in thinking that a registered electrician is required for installation so as to obtain a warranty ?
Most our saunas are rated under 3Kw and anyone can install one of these saunas, indeed they are designed to be quick build and any DIY'er can have the body assembled within 20 minutes. If there is a plug socket nearby, they simply plugin. UK law states that any new electric supply (feed from the mains board or ring main) is installed by a 'Part P' registered electrician. This will more than likely be part of any home insurance also.  The manual refers to this, but for the actual build of most sauna's and 'plugging in', anyone can undertake this For any large sauna over 3kw (and all traditional & Hybrid models) these need hardwiring and more than likely, you will need to consult an electrician on how connecting such a product relates to your homes set-up
Can the units be disassembled to reassemble elsewhere if necessary
Yes, the innovative 'click and lock' system means they can be with you for life in any room or home
What space do I need around the vidulax 1 person sauna including height. And what floor surface does it need
You do need to be able to get access to each side to build so at least the width of a body at one side and the back. The top you just need enough space to be able to get your hands in, approx 200cm
Which is best, a Traditional sauna or infrared?
A traditional sauna combines the benefits of heat and steam. An infrared sauna only offers the benefit of heat but does penetrate deeper and offers more health rewards. Infrared saunas are easier to tolerated and easier to facilitate in the home. However many traditionalists prefer the natural solutions of a traditional sauna
How do saunas work?
A traditional sauna works by heating both the general space and the container of rocks. Water is poured on the rocks and these create steam to create humidity. Modern use infrared heat to penetrate deeper into the skin below surface level and heat from the inside out. Both methods encourage perspiration, increased blood flow and burn calories
Is it OK to sauna every day?
For most people, it is OK to sauna every day as long as you take proper precautions. In particular, make sure that you drink plenty of water and have something light to eat both before and after your treatment. It’s also OK if you sauna 3-5 times a week as an addition to a healthy lifestyle
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Is a Jacuzzi and whirlpool bath the same?
Jacuzzi is a specific brand of whirlpool bath. There are many other options. All high-quality whirlpool baths will deliver the same benefits. You get the relaxation of heat and the stimulation of massage. This helps boost your heart rate, improving your circulation and speeding up your metabolic rate
Are whirlpool baths expensive to run?
A domestic whirlpool bath will usually have a running power consumption of around 4amps. They need a bit more on start-up to get the pumps moving but this is only very temporary. This means they cost about 3p an hour more than an equivalent regular bath.
Are whirlpool baths noisy?
Whirlpool baths used to be noisy but the technology has moved on a lot since then. High-quality whirlpool baths now dampen the vibrations which used to create the irritating noise. You still hear the bubbles being made but you can easily cover this with music if you prefer.
Are whirlpool baths good for arthritis?
Whirlpool baths are excellent for arthritis. The combination of heat and massage relaxes stiff joints. It also expands blood vessels and boosts your heart rate. This means that white blood cells go around your body more quickly. These help to reduce inflammation which also eases the pain of arthritis
what size electric cable for a whirlpool bath?
Most high-quality whirlpool baths use a standard 13amp power supply. You should, however, double-check the manufacturer’s guidance to be sure. As a whirlpool bath needs to be connected to the mains, you should always get a qualified electrician to do this part of the installation.
Are whirlpool baths unhygienic?
Whirlpool baths are as hygienic as normal baths. If, however, you don’t like the idea of using a bath to get clean, you can have a shower first and then just enjoy lying in the hot water. Some whirlpool baths even come with integrated showers
How do you clean a whirlpool bath?
After each use, rinse off the whirlpool bath. Every 1-3 months (depending on use) clean the bath with a commercial whirlpool bath cleaner. You can clean the jets with dental floss and/or a toothbrush. Clean the taps/hardware in the same way as on a regular bath
How do I connect the flexi waste pipe to the trap from the plug hole ?
To connect the flexible waste pipe from a bath or shower to the house waste you would need to use a 40mm 'compression coupling', these are readily available from all plumbing/DIY stores
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Hot Tubs
Are hot tubs expensive to run?
A high-quality hot tub will cost about £1 to £1.50 a day to run, depending on size. If you want to minimize the running cost of a hot tub:
1 Choose a small tub
2. Keep the lid on (out of use)
3. Clean it and maintain it
How often should you change hot tub water?
Change your hot tub water every 3 to 4 months if you’re using your hot tub regularly. This will prevent excessive chemical buildup. If you’re only using your hot tub occasionally, you can leave the water for up to a year
Is it cheaper to leave a hot tub on?
It’s cheaper to leave your hot tub on at its usual temperature if you’re using it regularly. If you’re only using it occasionally, it’s still best to leave it switched on. You can, however, save some money by turning down the temperature a few degrees
Are hot tubs high maintenance?
Hot tubs are very easy to maintain as long as you choose a high-quality model. You just need to clean the water, the filters and the tub itself. Most of this can be done with cleaning products. The key point is to do regular maintenance so everything keeps running smoothly
What hot tub chemicals do I need?
The hot tub chemicals you need are:
a pH increaser
a pH decreaser
sodium-dichlor
chlorine granules OR Bromine or Oxygen The pH increaser and decreaser balance the water. The sodium-dichlor removes algae and boosts other cleaning products. Chlorine is generally used as a sanitiser but bromine and oxygen are alternatives.
How often should you add chlorine to your hot tub?
You will generally need to add chlorine to your hot tub every 1-3 days depending on how often you use it. You need to maintain a chlorine level of between 3-5mg/l at all times. If you’re using chlorine granules 1mg/l = 2g per 1000 litres
Hot tub vs jetted bathtub, differences?
Hot tubs are much bigger than jetted bathtubs and are often used by two or more people together. Because of their size and weight hot tubs tend to be used outdoors. Many hot tubs are inflatable so they can be stored indoors in the cooler months
What does it mean to ‘’shock’ a hot tub?
If you shock a hot tub you raise the levels of sanitiser way in excess of normal levels. This gives you a much greater level of cleaning power. It can therefore resolve problems that are beyond the capabilities of cleaners at their regular strength
How often do I need to shock a hot tub?
You should shock a hot tub once a week if it’s in regular use. If it’s only in light use once a month is usually enough. You should also shock a hot tub after taking it out of storage and before putting it back into storage
Relaxation
The combination of hot water and massage is superbly relaxing for body and mind. You can add the benefits of socialization or just enjoy it by yourself. Hot tubs are great for all kinds of everyday conditions like stress, exhaustion and insomnia
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Will it be the same as the steam room at the gym?
The effect will be the same as the steam room at the gym. The steam room at the gym will probably be bigger so it will need a commercial-standard steam generator but the science and principle are the exact same. Heat and humidity brought on by steam to induce perspiration
Does the KW of the steam generator affect the function?
The KW of the steam generator affects the rate it can produce steam. Commercial steam rooms need a high KW rating because of the size of the room and home steam rooms and steam showers are fine with less powerful steam generators. Having a high KW in a small space would flood the room and be unbearable, not powerful enough and the room would not heat
What is the best value for money steam generator, i.e 4.5kw or 6kw?
Again it is all down to the size of the room, you do not want something too powerful it is burning more power than is required. Most generators are very efficient and most expenditure is used to make steam. Use the manufacturers guide carefully to gauge the size required and we recommend going slightly over to ensure the generator is adequate
How do I specify the size and KW I need for my room?
Taken from the Vidalux manual, please note, different manufacturers may vary and this is for guidance only. CLICK 'READ MORE' TO SEE THE GUIDE
What electrical connections and cable do I need?
Taken from the Vidalux manual, however, all manufacturers will be similar.   CLICK 'READ MORE' TO SEE THE GUIDE
What materials do I need to construct the room?
Traditionally porcelain tiles have generally been used for steam rooms. These are cool, durable and easy to clean. Tiles should be none porous and precautions should be made for the slippy floor. Modern steam rooms can simply be wet rooms with suitably waterproofed walls or PVC paneling
Do I place the control panel inside or outside the room?
Usually, you will put the control panel on the back wall of your steam room for ease of use. That said, always follow the manufacturer’s instructions. You may wish to put it outside so users cannot touch or alter the settings. Either is usually fine as the control panels are steam and waterproof
Where do I need to house the generator itself?
The generator MUST be accessible for future servicing. and MUST NOT be installed inside the steam room itself. Common locations include a bespoke cabinet outside the room, a nearby closet, basement or attic. You can even install inside a custom made seating area as long as it is closed off and reasonably out of the heat
I live in a hard water area, do I need a water softener?
If you live in a hard water area it’s highly advisable to use a water softener with your steam generator. This will prevent it from becoming clogged up by limescale. Limescale damage is unlikely to be covered by the manufacturer’s warranty so a water-softener is a good investment
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Walk In Baths
How long does delivery take for a walk in bath?
Mantaleda baths are made to order due to the various options on the items such as a choice to add whirlpool systems. The lead time on their range is approximately 2-3 weeks from ordering. Once ready a Member of the team will call you to organise a date of delivery that would be most convenient for you Vidalux walk in baths are in stock and ready to go immediately. The normal service is 5-7 working days although we do have a next day service available
Can we get VAT relief on my walk in bath?
Yes! All our prices are shown without VAT. If the item is purchased for use of either a registered disabled or chronically ill person, you will qualify for VAT Relief and a saving of 20% on the regular price To take advantage of this offer and the shown price, simply fill in our quick and easy online form here - VAT RELIEF FORM Or please feel free to call our helpful sales team on 0800 0029 852
Can I add whirlpool jets to my walk in bath?
Yes, there is an option to add a 12 Jet-air spa system for most models. Some come with a whirlpool spa system pre-installed and included in the price. Please see the individual product page for more details on what is included
Can I add Lights to a walk in bath?
Yes, there is an option to add a colour-changing LED chromo-therapy system to most models. Some walk-in baths have this included already, please see the individual product page for details on what is included
Can you fit any grab handles or accessories into a walk in bath?
We have a large range of accessories to help make the bath more user-friendly and bespoke to your needs, please take a look at items here:  GRAB RAILS & SEATS: Click Here SHOWER RISER RAILS: Click Here COMPLETE RANGE OF BATH FILLERS - Click Here
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Garden Furniture
What type of delivery would this be?
Most Garden Furniture items will be delivered on a pallet, due to it's size and weight. However smaller items the will be delivered via a thrid party courier such as Royal Mail, DPD etc this will be dependent on the manufacturer.
Do i have to pay for delivery?
All orders over £500 for standard items will come with delivery free of charge. If you are purchasing one of our larger items such as a Log Cabin or Garden office there may be an additional surcharge due to type of delivery and your postcode area. If you are unsure drop the team an email and they can let you know more information.
Can i select a delivery date?
For most large items you're contacted to arrange a delivery date to ensure you're present at the address and the delivery is successful. Smaller items will be dispatched within 24 hours and arrive with you in 5-7 working days.
Can the delivery driver help get the item in my garden?
The delivery service provided will be a kerbside service, so the driver will get the item as close to the property as possible but will not be able to take it into the property or garden. The only time you will receive help upon delivery is when an assembly service has been purchased with the item. But don't worry the items are packaged carefully and should be easy to move between two people.
Can i request delivery on a weekend?
Weekend delivery is not something we offer direct at Posh, we advise delivery be on working days when our offices are open for any support that may be needed.
Is it essential to get a garden furniture cover?
We do advise you purchase the furniture cover, the purpose of this is to protect the item from the weather and other elements as the item will be for outdoor use.
What time can i expect a garden furniture delivery?
Delivery can be anytime between the hours of 8am-6pm on working days.
How do i know if assembly comes with the garden furniture i have ordered?
When ordering your garden furniture it will state whether the assembly is included or not, please read the description of the item if unsure.
How will i know you have accepted the order and my item has been dispatched?
When you place an order online via our website you will receive an email confirmation, as we dropship our items your order with be acknowledge immediately and we will notify the manufacturer of your order. Small items will automatically be dispatched within 24-48 hours and large items you will be contacted via phone or email to organise the delivery of the item.
Can i get my furniture delivered to a different address?
Once you have decided which item you whish to purchase you can go through to our checkout page. Once going through checkout you do have the option to enter your billing address and you can enter an alternative delivery address. Please note if you're placing the order over the phone you cannot get the item delivered to an alternative address for security reasons.
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